Establishing initial rapport 1. Greets uncomplaining and obtains long-sufferings name 2. Introduces self, role and nature of interview; obtains consent if needful 3. Demonstrates respect and interest, attends to longanimous roles physical comfort Identifying the reason(s) for the mention 4. Identifies the patients problems or the issues that the patient wishes to address with appropriate opening question (e.g. What problems brought you to the hospital? or What would you like to wrangle today? or What questions did you hope to get answered today?) 5. Listens attentively to the patients opening statement, without interrupting or directing patients response 6. Confirms list and screens for further problems (e.g. so thats headaches and tiredness; anything else……?) 7. Negotiates agenda taking both patients and physicians needs into account
GATHERING INFORMATION
Exploration of patients problems 8. Encourages patient to tell the story of the problem(s) from when first started to the kick in in own words (clarifying reason for presenting now) 9.
Uses open and close questioning technique, appropriately moving from open to closed 10. Listens attentively, allowing patient to complete statements without interruption and leaving space for patient to call back before answering or go on subsequently pausing 11. Facilitates patients responses verbally and nonverbally e.g. use of encouragement, silence, repetition, paraphrasing, interpretation 12. Picks up verbal and nonverbal cues (body language, speech, facial expression, affect); checks out and acknowledges as appropriate 13.Clarifies patients statements that are unclear or need addition (e.g. Could you explain what you mean by light headed) 14. Periodically summarises to swear own understanding of...If you want to get a teeming essay, order it on our website: Orderessay
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